Never miss a hot-panel emergency.
A tripped main at 11 p.m. with the smell of hot plastic, or an arcing outlet on a Sunday — both are $350 to $900 emergency tickets the moment someone picks up. Novex is a 24/7 AI front office built for electricians: it answers in under a minute, captures the fault and hazard details, books the emergency slot into ServiceTitan or Jobber, and texts the homeowner before they hang up.
From $199–$799/month · live in a week · included minutes with simple overages.
How it works
Three steps from a tripped main to a dispatched journeyman.
The same loop that books 9 p.m. HVAC emergencies — retuned for electricians. Sparking-outlet and breaker-trip calls are qualified on the first ninety seconds, scheduled into your existing system, followed up like clockwork.
- 01
Novex answers the sparking-outlet / panel call
A live-sounding AI picks up in under 60 seconds, 24/7 — weekday, weekend, an 11 p.m. breaker trip with the kids asleep — so no electrical emergency ever rolls to voicemail while your journeymen are on a job.
- 02
Captures fault + hazard details
Trained for electrical, Novex pulls which circuits are out, whether there is heat or smoke at the panel, smell of burning, presence of children or pets — and the property access — before the caller hangs up.
- 03
Books the emergency slot + dispatches
Writes the appointment straight into ServiceTitan or Jobber, flags it priority, and texts the homeowner the confirmation and ETA. The on-call electrician gets dispatch instantly with the panel location and fault already attached.
Pricing
Electrical shops on Novex.
Flat monthly plans with included minutes and simple overages on the hot-panel emergencies that pay for the month.
All-in
$199–$799/ month
A single booked hot-panel emergency typically pays for the month. See full tier comparison below.
- 24/7 AI receptionist — voice + SMS, electrical-trained
- Books into ServiceTitan, Housecall Pro, or Jobber
- Captures circuit, panel location, hazard flags on every call
- Emergency routing with smoke / heat / child + pet flagging
- Two-touch reminders + automatic rebooking on drops
- Google review requests + quarterly electrical-safety outreach
Or call +1 701-504-2151.
Why electricians
Why electricians choose Novex.
Electrical emergencies compress every minute of triage into the first phone call. These are the four things Novex does on that call that an answering service, a voicemail box, and a tired dispatcher cannot.
Picks up sparking-outlet calls in under 60s, 24/7
A tripped breaker at 10 p.m. with the smell of hot plastic is a one-call decision. Novex answers before the caller hangs up and dials the next electrician on Google.
Captures fault + hazard before the caller hangs up
An electrical emergency compresses every minute of triage into the first 90 seconds. Novex pulls the tripped circuits, panel location, smell of smoke, and presence of children or pets — so your journeyman arrives prepared, not guessing.
Books the emergency slot into ServiceTitan or Jobber
No new tool for your team to learn. The job shows up in the same scheduler they already live in, flagged priority, with the address, panel location, and fault notes pre-filled.
Recovers dropped jobs — no office drag
If a permit inspection falls off the schedule, Novex automatically rebooks from the same text thread. Your office stops chasing cancellations and re-keying no-shows.
Owners
The electrical shops that stopped sending emergency calls to voicemail.
“A panel started arcing at 8 p.m. on a Saturday. Novex had the call qualified, the homeowner coached away from the panel, and our on-call journeyman driving there in nine minutes. That single call paid for the year.”
Electrical shop, Tampa
Eli Foster, owner-operator · 11 years in business
“Storm season used to bury us. Now the breaker-trip and partial-outage calls come in tagged with the circuit, the panel location, and the smoke flag — before I’ve even picked up my phone.”
Electrical + generator install, Houston
Renée Okafor, GM · 9 trucks
Stop sending hot-panel calls to voicemail.
Every after-hours hot-panel call you miss right now is worth $350 to $900 to the electrician who answers it next. Run Novex on your number for a week — most emergency tickets cover the bill for the month in a single night.