Never lose a $2,300+ hydrotest job to voicemail.
A field-site hotline ringing unanswered on a Sunday morning — that is the rig- callout the oil-company dispatcher routes to the next vendor on the list before your phone is back in your pocket. And the quarterly hydrotest / NDE / class certification work that rolls into a competitor because the line went to voicemail? That is a $2,300+ job, gone. Novex is a 24/7 AI receptionist built for hydrotest and oilfield service companies: it answers in under a minute, captures well ID / pipeline / test-pressure details, books the crew into your existing dispatch board, and texts the dispatcher a confirmation with the crew name and ETA while the truck rolls.
From $199–$799/month · live in a week · included minutes with simple overages.
“This is Henderson with Apache. Do you have a truck available on Wednesday?”
“Yes, we have one available. 2-7/8” L80? Testing to 7k psi? What time do you need one out there?”
“Yes, all 2-7/8” L80. Need it Wednesday morning at 7:00.”
Perfect, got you down for Wednesday at 7:00 am. Coming out of Dickinson. 2-7/8” L80 testing to 7k psi. You should be getting a confirmation text shortly. Thanks for the work.
How it works
Three steps from after-hours ring to a booked hydrotest roll.
The same loop that books after-hours plumbing emergencies — retuned for oilfield dispatch. Hydrotest, NDT, pipeline-flush, and vessel-test calls are qualified on the first ninety seconds, scheduled into the board, and followed up like clockwork.
- 01
Novex answers the dispatch / call-out call
A live-sounding AI picks up in under 60 seconds — night shift, weekend, a holiday — when the supervisor is in the field and the oil company is on a deadline. The caller hears a calm voice instead of voicemail and stays on the line long enough to be qualified instead of dialing the next vendor on the rig directory.
- 02
Captures job type, location, and pressure class
Novex pulls the job class (hydrotest, tubing details, required testing needs), the well / rig number and location, the target test pressure, expected duration, and the dispatcher’s preferred site arrival window — before the caller hangs up and the slot rolls to the next company in rotation.
- 03
Books the crew and texts the dispatcher a confirmation
Writes the call-out straight into your dispatch board, flags the pressure class on the work order so the hydrotester shows up properly equipped, and sends the company man/supervisor a confirmation with the assigned tester, the well / location, and the ETA while the truck rolls.
Pricing
Hydrotest outfits on Novex.
Flat monthly plans with included minutes and simple overages on the rig-callouts that fill the schedule.
All-in
$199–$799/ month
A single booked hydrotest call-out typically pays for the month. See full tier comparison below.
- 24/7 AI receptionist — voice + SMS, oilfield dispatch-trained
- Books into your existing dispatch board
- Captures well / pipeline ID, test pressure, fluid medium, isolation status
- Flags hydrotest, NDT, pipeline flush, vessel test class automatically
- Two-touch ETAs and automatic reschedule on dropped call-outs
- Review requests after every successful test + rebooking on dormant accounts
Or call +1 701-504-2151.
Why hydrotesting
Why hydrotesting companies choose Novex.
A dispatch call compresses ten minutes of oilfield triage into the first ring. These are the four things Novex does on that call that an answering service, a voicemail box, and a tired dispatcher cannot.
Picks up dispatch calls in under 60s, 24/7
An oil-company dispatcher with a rig waiting and a lease operator on-site is a one-call decision. Novex answers before they hang up and call the next company in the rig directory — every missed dispatch is a $2,300+ minimum that rolls to whoever picks up next.
Captures pressure class and isolation in 90 seconds
A dispatch call compresses ten minutes of oilfield triage — well ID, target pressure, fluid medium, isolation, hot-work permit — into the first ninety seconds. Novex pulls every field that drives whether the crew can roll, so the right chart recorder, weld procedure, and PPE show up with the truck.
Books straight into your dispatch board
No new tool for the dispatcher to learn. The call-out lands in the same board the company already runs, with well ID, test pressure, and isolation notes pre-filled so the supervisor can clear the rig in one glance instead of calling the oil-company dispatcher back.
Reschedules dropped call-outs and rebooks dormant rigs
A missed hydrotest or a dormant well on a quarterly retest schedule is sitting revenue in your CRM. Novex runs the reschedule queue and the periodic test-out reach on autopilot so dormant wells get re-engaged without the office manager chasing the oil company between live jobs.
Owners
The hydrotesting outfits that stopped sending dispatch calls to voicemail.
“We were losing three or four Saturday dispatches a month to voicemail — voicemail that the oil-company dispatcher never called back on. The first month on Novex, every Saturday ring was qualified and slotted before Sunday morning. Same crews, same board — the line just stopped ringing empty.”
Mid-size hydrotest outfit, Midland, TX
Cody Reyes, dispatch manager · 6 crews
“A rig-callout used to mean a callback scramble at 6 a.m. — which well, what pressure, who has isolation. Now Novex answers, pulls the well ID and the pressure class, and books the crew before the dispatcher’s second cup of coffee. The supervisor rolls out knowing exactly which chart recorder to load.”
Oilfield service company, Odessa, TX
Tammy Whitlock, operations lead · 11 crews
Never lose a Sunday rig-callout to voicemail — or your certification work to the next vendor.
Every after-hours dispatch call you miss right now is worth $2,300 to $8K to the company that answers it next. Run Novex on your dispatch line for a week — most hydrotest outfits book enough call-outs to cover the month in their first weekends back.